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  Pre-sale service
  
  1-Reply customer’s email or call customer back within 12 hours
  2-Design the best processes and programs according to customer’s usage and requirement.
  
  On purchase service
  
  1-Commissioning the machines before shipment carefully.
  2-Train the customer’s technician,And provide operation video and matters needing attention.
  3-Arrange customs declaration, sea shipping, insurance, etc.
  
  After-sales service
  
  1-Our machines’ warranty period is 12 month, We will provided spare parts for free within 12 month,But will need customer bear the delivery cost.
  We charge cost price and delivery cost if the warranty period past.
  2-Engineers able to install and train the operators overseas.
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